What are the strengths and weaknesses of the culture with regard to achieving the business strategy?
Everyone thinks that they know what the culture of their organisation is – surely it is articulated in the vision and beliefs of the company? But actually we need to understand both the implicit and explicit culture as it determines what people do and why. The values, beliefs and purpose of the company will determine what the culture is and have a direct effect on things like: what is acceptable behaviour and what’s not what people get rewarded for and what they get punished for what changes are acceptable and what aren’t who fits in and who doesn’t, and so on. But we also need to understand how both the implicit cultural norms influence people in how they work towards the business goals and whether these are at odds with the explicit ones. If, for example, one of the business goals is to be brave and innovative, then does your culture reward that behaviour or challenge it? Often it’s the case that the explicit culture states that it should be rewarded, but more informally people are c
