What are the Sterling assessment processes?
The Sterling assessment process are graduated, starting with the Navigator, progressing to the Sterling Challenge, and finally the Governor’s Sterling Award, each helping organizations move towards their goal of performance excellence. Each process is based on the Sterling Criteria and becomes more rigorous and detailed in order to achieve maximum results. While an organization can begin at any step, the Navigator and Sterling Challenge are more suitable for organizations in the early stages of their quality journey, whereas the Governor’s Sterling Award is suitable for more mature organizations.
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