What are the steps involved in Root cause analysis?
Hello Madham, Root Cause Analysis is nothing more than problem solving. It means being able to take a problem and dissect it into its dependencies and recursively dissecting each dependency until you have all of your contributing factors. Once you have all your contributing factors, including things like time, environment, configuration, etc., it’s about knowing how to repeatedly recreate the problem so you can prove your work and so that you can create quality tests to ensure the problem is fixed, at a later time. There are other labels for Root Cause Analysis, too. For example, look into “Cause and Effect Management”. Anyhow, I hope this helps.
