What are the Silverback polling and pinging intervals?
· These settings are configurable, but the defaults are: · Ping (are you alive?): every 6 minutes · SNMP gets: every 15 minutes · SNMP traps: near real time · Syslog (Ex: Cisco router) monitoring: near real time · Windows services, perfmon, WMI and event log monitoring: every 5 minutes Ø re services: this is the polling interval to determine if a service that should be up, is in fact up; SB polls every 8 hours to determine the state of a service [manual, automatic, disabled], and uses this information to determine what services to check to determine if they are running. If a service is set to Manual, and it is a service SB feels should be running, it will generate an alert; if you do not want to be alerted on that, set it to Disabled and wait 8 hours and resolve the fault Ø Windows services will not be alerted on until two polling cycles have passed (between 5-10 minutes); this is to reduce the number of alerts associated with normal server reboots. · Desktop devices are only polled ev
