What are the service application status codes used in Property Manager Online Services and their meaning?
Submitted A service order request has been entered by a Property Manager or Landlord. Changes can be made to this type of request as long as it is in the “submitted” status. In Progress A service order request has been selected to be processed by BGE. The request will remain in this status until it is marked as approved or not approved. Approved A service order request has been accepted by BGE and entered into our service order system. Cancelled A service order request has been voided by a Property Manager or Landlord. Not Approved A service order request has been rejected by BGE. The service order request may not have been approved because the applicant has a delinquent bill with BGE, the premise may be flagged in BGE’s system with a metering problem, or the applicant’s information provided is either incorrect or insufficient to complete the application.
Related Questions
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