What are the rules regarding waiting lists and prioritizing trips for subscription service?
The rules permit two specific restrictions that may be imposed on a subscription service that can not be imposed in regular paratransit service. First, there may be a waiting list or other capacity constraints for provision of subscription service. Secondly, an entity may set priorities based on trip purpose. For example, subscription service during peak work trip times could be limited to work trips. It must be emphasized that these limitations apply only to subscription service. It is acceptable for an entity to put a person on a waiting list for access to subscription service at 8:00 a.m. for work trips; the same person could not be wait-listed for access to paratransit service in general. Back to top.
The rules permit two specific restrictions that may be imposed on a subscription service that can not be imposed in regular paratransit service. First, there may be a waiting list or other capacity constraints for provision of subscription service. Secondly, an entity may set priorities based on trip purpose. For example, subscription service during peak work trip times could be limited to work trips. It must be emphasized that these limitations apply only to subscription service. It is acceptable for an entity to put a person on a waiting list for access to subscription service at 8:00 a.m. for work trips; the same person could not be wait-listed for access to paratransit service in general. (ยง37.133) (See Question #22.) Other Sources of Information Regional ADA Technical Assistance Centers: Toll-Free 1-800-949-4232 Federal Transit Administration ADA Toll-Free Technical Assistance Line: 1-888-446-4511 (Voice) or 1-800-877-8339 (TTY); http://www.fta.dot.
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- What are the rules regarding waiting lists and prioritizing trips for subscription service?