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What are the roles of ISO 9000 and 9004?

April 26, 2017ISO roles

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What are the roles of ISO 9000 and 9004?

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ISO 9000 and 9004 have further guidance on Quality Management Systems. ISO 9000 has definitions and general guidance, and ISO 9004 provides guidance for performance management. They are not “Normative Standards”, that is they do not provide requirements for your quality management system, but more information and guidance for you to use to develop your QMS.