What are the risks of inadequately resourcing the change process?
It is important that when the Board endorses a vision and strategy for NWW, it understands that service redesign projects require appropriate resourcing if they are to be effective. This may mean freeing up sufficient staff time and having the resources to engage and include service users and carers. This may include paying them for their time; money for elements of the communications plan such as meetings, away days or documents; sufficient administrative support for a project; or bringing in people with particular skills, for example project management, information management or business analysis. The resource will clearly depend on the size, complexity and anticipated duration of the project, and those establishing projects and bidding for resources should be advised as to the best way of thinking about the benefits realisation the project will bring. Organisations should also seek to develop knowledge and expertise in applying for sources of external funding for pilot projects of v
