What are the responsibilities of service coordinators related to commercial insurance billing?
Initial service coordinators are responsible for informing families that services must be at no cost to parents and the use of Medicaid and/or insurance for payment of services is required under the Early Intervention Program.12 Initial service coordinators are also responsible for informing parents that: • Any deductible or co-payment that results from accessing their insurance for early intervention services will be absorbed by the municipality. • Use of third party insurance payment for early intervention services will not be applied against the lifetime or annual monetary limits specified in their insurance policy and will not reduce the number of visits otherwise available under the policy, if the policy or plan is subject to New York State Insurance Law. • Insurance will not be accessed by the municipality if the insured’s policy or plan is not subject to New York State Insurance Law.13 Initial service coordinators are required to obtain information about the status of the family