What are the reservation confirmations and Paytell confirmations?
The confirmations are concise electronic documents summarizing reservations made for all Utell by Pegasus member hotels. Confirmations can be accessed immediately on www.UtellAgent.com, sent automatically upon request to the Pegasus Solutions reservation agent making the booking, or delivered to registered email or fax addresses within two hours of making/modifying a booking. • What booking details are included in these confirmations? • Travel agent address/contact details • Travel agent contact name • Guest name • Hotel details • Booking details (arrival/departure date, room and rate details, meal plan and reference number) • Paytell amounts (including commission) and Paytell instructions Booking terms and conditions • What are the guest reservation slips? The guest reservation slip is a booking summary (excluding rate/commission information) that the travel agent may pass on to the guest. The slip includes: • Travel agent address/contact details and space for a travel agent stamp • G
