What are the recommended shipping and packing options when returning a product for repairs?
ColorWare Inc. recommends FedEx for your shipping but we will accept packages from any shipping service. If possible please re-box your RMA product in its original packaging and make sure it is tightly packed in its shipping box. ColorWare Inc. is not responsible for any damages caused by the shipping process so take care to properly and securely pack your product. ColorWare Inc. does not normally cover the return shipping costs for RMA items with one exception. If your product is found to have a defect or otherwise faulty within the first seven days after receipt we will cover the costs to ship your product back to us via FedEx Saver only.
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- What are the recommended shipping and packing options when returning a product for repairs?
