What are the Reasons Why a Consumer Would be Denied a Return?
While rules vary from retailer to retailer, Verify-1 is designed to identify fraudulent or abusive behavior. Those behaviors are not typical of 99% of consumers. The one percent of consumers who get denied exhibit return behaviors that mimic fraud or abuse or exhibit habits that are inconsistent with the retailer’s return policy. Refused returns generally fall into two categories. First, returns that break the retailer’s basic return policy, such as a return without a receipt, a return after the allowed return period, or multiple returns beyond the quantity of returns allowed by the retailer within a given period. Second, returns that make your overall return behavior indicate return fraud or abuse.
