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What are the reasonable hours I can expect someone to call, so if I have a water leak in the early evening will I have to wait until morning for some help?

April 26, 2017early EVENING expect help hours leak reasonable wait water

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What are the reasonable hours I can expect someone to call, so if I have a water leak in the early evening will I have to wait until morning for some help?

1 Answer

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Contracted hours are 8.00am to 4.30pm. Services other than emergencies will be provided within these hours. If the leak is serious and falls within the Emergency category, a tradesman will attend your home within 3 hours of you reporting the problem to carry out a temporary or permanent repair depending upon the scope of the problem.