What are the purposes of the Baldrige Performance Excellence Program?
The Baldrige Performance Excellence Program is a national education program based on the Baldrige Criteria for Performance Excellence. A part of the National Institute of Standards and Technology (NIST), which is part of the U.S. Department of Commerce, the Baldrige Program is a customer-focused federal change agent that enhances the competitiveness, quality, and productivity of U.S. organizations for the benefit of all citizens. It develops and disseminates evaluation criteria and manages the Malcolm Baldrige National Quality Award in close cooperation with the private sector. It also provides global leadership in promoting performance excellence and the learning and sharing of successful performance practices, principles, and strategies.
