What are the pros and cons re Brokers, Coach Companies and Franchises?
In a fragmented industry like the coach hire industry all the above have a role to play. Brokers can help get a good price and source availability in difficult markets. Then can however be insensitive to service quality. Coach Operators take out the ‘middlemen’ but often are selling their fleet as opposed to what the best option is for the customer. A franchised system is our preferred model as the coach hires Company looks to standardise service, brings national coverage and scale for larger events and contracts.
