What are the procedures if I need to change my travel date and/or hostel pick up points?
You can change your travel date and your pick up point so long as this is done before the initial travel date booked. To make the change, you need to contact our hotline (+ 27 21 439 2323), give them your ticket number and the change requested. They will make the change and will give you a revised confirmation number to confirm the change. You are required to keep your new confirmation numbers as proof of the change.