What are the preconditions for knowledge capture and process discovery in activity templates?
The starting point for most work is a search for people, IP, or some sort of knowledge. You don’t have to start right away with the idea of creating repeatable business processes. The first goal is to use the collaborative dial tone to create a body of work. This means having a repository so staff can find people that may help them, identify intellectual property that may be applied to a problem, and search other bodies of knowledge collected in all sorts of ways.
