What are the pre-requisites to take the Call Centre Training Program?
Candidates need basic keyboarding and computer skills; be willing and able to work flexible hours; be interested in furthering their customer/client service, communication, computer navigation, and call centre multi-tasking skills All applicants will first attend an Information Session and then complete the application and interview process. *For those candidates who do not currently possess a grade 12 diploma, is it suggested that they contact the appropriate school board to obtain a copy of their high school transcript.