What are the penalties for canceling my tour?
To ensure that no one is disappointed, Vallarta Adventure does not overbook tours. When you book your trip with us, your reservation is guaranteed. We hope you will understand that in order to maintain this commitment to our guests, it follows that we must also have a cancellation policy. At the time we receive notice that you must cancel your trip, the following fees will apply. (All dates are from the excursion date.) 48 hours or more prior to excursion date – 100% refund 24 hours prior to excursion date we will accept date changes but no refunds No shows or late arrivals no refund Changes to your reservation or cancellations can be requested via email or by calling us Toll free from the US and Canada at 1-888-303-2653 or from Puerto Vallarta at (322) 297-1212 ext 0. All changes are subject to availability.