What are the operational hours and days for the NPIA Service Desk?
The Service Desk is available between 8am and 6pm on weekdays only (excluding Bank Holidays). The telephone number is 0800 692 1122. You can e-mail service desk at servicedesk@npia.pnn.police.uk 24 hours a day, 7 days a week. Queries received by e-mail are answered between 8am and 6pm on weekdays and should be replied to within 24 hours.
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