What are the new security enhancements?
The new security feature adds a layer of protection to your online account by letting you know it’s really us, and letting us know it’s really you. Letting you know it’s really us: • You pick one of thousands of images and write some brief text to help identify the image to you. • Every time you attempt to log into your account, your image and text will appear before you enter your password. • Seeing your image and text will let you know that you are at your real online banking site and not a fake or fraudulent site. This means it is safe to enter your password. • If the correct image and text do not appear, do not enter your password. Remember: Once you have signed up, NEVER enter sensitive information such as your password without first seeing your personal security image and text. Letting us know it’s really you: • The security system will recognize the computers you normally use to access your online banking site. • If you or someone else attempts to log in from a new or unrecogniz
The new security features provide additional layers of protection to your online account by ensuring you are on the genuine Internet Banking site. The first time you log-in after the changes occur, the system will automatically generate an image associated with your account. You will give the image a name (Authorization Phrase) and each time you attempt to log-in to your Arrowhead Credit Union account through Business Connect, your image and the Authorization Phrase will appear before you enter your password.
Related Questions
- We are constantly developing and implementing security enhancements to ensure the integrity of our Internet banking system. What can I do to protect my account and personal information while I am banking online?
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