What are the new ADA requirements for effective communication?
Under the Americans with Disabilities Act (ADA), physician offices are places of public accommodation that must comply with the requirements in Title III of the Act. In July of 2010, the Department of Justice (DOJ) finalized rule updates that change many of the requirements related to places of public accommodation. Click here to review the DOJ Fact Sheet that highlights changes to Title III requirements. The requirement that is likely to be of most interest to physicians pertains to the use of devices or services to provide effective communication to hearing impaired patients. According to the DOJ ADA Fact Sheet: The rule includes video remote interpreting (VRI) services as a kind of auxiliary aid that may be used to provide effective communication. VRI is an interpreting service that uses video conference technology over dedicated lines or wireless technology offering a high-speed, wide-bandwidth video connection that delivers high-quality video images. To ensure that VRI is effectiv
Under the Americans with Disabilities Act (ADA), physician offices are places of public accommodation that must comply with the requirements in Title III of the Act. In July of 2010, the Department of Justice (DOJ) finalized rule updates that change many of the requirements related to places of public accommodation. Click here to review the DOJ Fact Sheet that highlights changes to Title III requirements. The requirement that is likely to be of most interest to physicians pertains to the use of devices or services to provide effective communication to hearing impaired patients. According to the DOJ ADA Fact Sheet: The rule includes video remote interpreting (VRI) services as a kind of auxiliary aid that may be used to provide effective communication. VRI is an interpreting service that uses video conference technology over dedicated lines or wireless technology offering a high-speed, wide-bandwidth video connection that delivers high-quality video images. To ensure that VRI is effectiv
