What are the most important things to do to get my managers and supervisors supporting change management?
The first step is to realize that to be a good coach of their direct reports, managers and supervisors must first be on board with the change themselves. We need to first build support and buy-in for the change with managers and supervisor, and then ask them to fulfill their role in managing the change with their direct reports. Building support for the change itself with managers and supervisors can be done by using ADKAR. The manager or supervisor needs: 1) Awareness of the need for change; 2) Desire to participate and support the change; 3) Knowledge on how to change; 4) Ability to implement required skills and behaviors; 5) Reinforcement to sustain the change. Best practice research shows several change management roles of managers and supervisors. First, they are preferred senders of communication messages, specifically on the personal impact of a change. Project teams and change management leaders need to provide managers and supervisors with the information they need to communic