What are the most common errors when using Web Pay?
• Entering a period “.” or a dash “-” in the last name field. For example: Johnson Jr. or Smith-Jones. • Entering a number sign “#” or ampersand “&” in the street address field. For example: #125 or 5th & 3rd. • Entering a dollar sign “$” in the payment amount. For example: $500.00. • Entering an incorrect routing number and/or account number. Note: We have added a verification step to help eliminate these errors.
