What are the most common complaints received by the department?
Mold, by far, is the basis for most complaints to the air quality program. Indoor air in general is the source of most complaints. Odors are another source of complaints, although odors are usually not regulated. The City of Lenexa is the only city in Johnson County that does have an odor ordinance. Odors are a very difficult issue to regulate, as an odor which is offensive to one person may be perfume to the next person. The human nose can detect some odors in parts per trillion, far below any health standard that may exist for any specific chemical. However, odors can also be an indicator that a problem exists at a company, possibly due to equipment breakdowns. Each complaint, no matter what type, is evaluated and discussed with the complainant. We do our best to solve the situation.
