What are the mechanics of shifting to a different developer if you’re unhappy with the current service?
There is no substitute for honesty. The best way to manage any conflict is to tell your web developer what you are thinking. Give them a chance to fix it. Give them even a second chance. However, if after that they still fail to resolve the issues to your satisfaction, then it’s best to part ways. You need to be clear about what aspects of the site are yours, what are theirs and any contractual relationship you may have had. Be very careful before signing any contracts with a web developer. You might think it’s just a standard contract and that everyone signs them but it’s worth reading the fine print as you may discover that the site doesn’t even belong to you! If communication has broken down completely, speak with your new developer and ask them to ask your previous developer the tough questions or technical challenges that you can’t bring yourself to ask. One of our specialities is helping disgruntled web owners transfer their sites safely and with minimal down time over to a new h
