What are the management considerations in approving an alternative work schedule (AWS)?
When determining whether to approve a request for an alternative work schedule, the manager/supervisor should take several factors into consideration. These include the need for office coverage every day, days and/or times when all staff are expected to participate in meetings, and clear communication and expectations between the employee and manager on how the AWS program will be managed in the office. To reduce the potential for issues relating to schedules and AWS, managers/supervisors must balance employee RDO’s with office needs. Management must consider all AWS requests, assess the impact on customer service and office productivity, and make a determination based on the professional needs of the office. In addition, supervisors have a management responsibility to deny requests that impact the effective and efficient accomplishment of work in the organization. The operational and mission accomplishment needs of the office are the first consideration when any work schedule is reque
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