What Are The Main Skills In Conversational Competence?
The main skills in conversational competence are namely openness, empathy, positiveness (optimism), immediacy, interaction management, expressiveness and other orientation. Openness comprises of three dimensions that include being open in harmony wit the communication, expressing flexibility while encountering thoughts and feelings of the person with whom you are conversing. Moreover openness calls for ‘owning’ of feelings that is, you acknowledge that whatever thoughts and feelings you are expressing are purely yours and you bear full responsibility for them. Empathy refers to feeling the same feelings in the same way the other person does. It helps in getting a better understanding what the other person is feeling emotionally and intellectually. As for positiveness, it means having a sanguine approach towards life in general. When people think positively about themselves convey their positiveness to others who reciprocate the emotion. It bolsters one’s self-image. Immediacy is the sk
