What Are The Main Motivation Theories And How Could Science Of Delight Replace Them?
There are many different motivation theories that are used day to day in the running of many businesses. The two main ones are Taylor Maslow (‘hierarchy of needs’) and Hertzberg (two factor theory) Maslow’s theory is about how everyone has a ‘hierarchy of needs’ which is that everyone has similar types of needs, which can be sorted into a hierarchy. There are five main categories physiological needs (food, clothes, accommodation), safety (security from danger, safe working conditions), social (need to make friends and feel like you belong somewhere), esteem (having respect for others and self respect) and self-actualisation (achieving ones potential through actions and achievements). Maslow believed that if these were achieved then the maximum potential of the employee can be seen. Science of delight could easily replace this theory as one of the main issues on the hierarchy of needs is self-actualisation. Science of delight is all about how if employees know what the customer wants an
