What are the key success factors for a VocaBase® project?
By experience, we point the following key success factors for a VocaBase® project: • Database structure quality: your information needs to be appropriately described and classified according to your business characteristics • Terminology organisation quality: the terminology used in the day-to-day relationships with your customers need to be appropriately defined in a terminology reference • Selection of the most appropriate speech synthesis and recognition engines depending on the particular project needs (languages, voice, speech flow, grammars) • Management attention
