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What are the key features of an ombudsmans position?

April 26, 2017features key Ombudsman position

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What are the key features of an ombudsmans position?

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10 Posted

The four key features of the ombudsman position are confidentiality, neutrality, informality and independence. The ombudsman does not disclose personal information, discussions and interactions; the ombudsman is an advocate for a fair process; there is no formal complaint form or documentation; and the ombudsman is independent.