What are the key elements of the Q Mark for Quality Management Systems programme?
The programme consists of two key elements: The Q Mark for Quality Management Systems Standard The independent assessment Upon completion of the assessment, the Approvals Board will review the assessor’s recommendation and award Q Mark for Quality Management Systems certification to those organisations that have met the requirements of the Quality Management Systems Standard. Q Mark for Quality Management Systems Framework The key elements of the Q Mark for Quality Management Systems Standard are: Leadership and Commitment Employee Engagement Excellent Business Systems and Processes Customer Experience Results Within each element, core requirements are explored and identified, and we tell you from the beginning what our assessment team are looking for. Our assessment team actively support Q Mark organisations at all stages of the process whether they are beginning their quality journey or have fully developed Quality Management systems. Assessment The assessment is carried out by an ex
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