What are the key elements of effective performance management?
There are five key elements of effective performance management: • A flow of up-to-date and high quality performance data that is shared amongst and analysed by all key partners • A “can-do” culture inspired by strong leadership – this means that information on performance and barriers to performance in particular are dealt with quickly • Agreed lines of accountability, with each partner in the delivery chain clear about their responsibilities for taking action • Clear performance management and review arrangements, combining challenge and support. This is a core task for GOs, although all partners should have the confidence to effectively support and challenge one another • A transparent set of performance rewards and sanctions Adapted from A manager’s guide to performance management second edition, IDeA, 2006 Reward is an effective way of incentivising good performance and encouraging “stretch” i.e. encouraging partners to adopt and deliver against more challenging targets, especiall
