What are the key benefits to cultivating high-potential talent?
You will find a significant improvement around your top-quartile performers. There is an element of turnover that is good sometimes but a lot of turnover can be detrimental. Obviously, cultivating young talent will allow you to retain the top talent in your business. Cultivating this talent pool spurs two major benefits. First, you improve your ability to perform and generate sales, thus sustaining the performance of your company. Second, you start to see a higher level of performance over time because you not only have people who are there and tenured, you have the best people there and tenured. So the development of talent starts to compound in terms of the benefit. From a customer service standpoint, there is a direct correlation. Your customers like to see that you are retaining your talent. And they like to be able to work with the same individuals and see that your employees truly enjoy where they work. What attributes are hallmarks of high-potential talent? Skilled in a particul
