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What are the job duties of a Call-taker?

April 26, 2017Job TAKER

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What are the job duties of a Call-taker?

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Call-takers work in the Emergency Communications Centers along side EMDs. The primary role of a call-taker is to receive and evaluate in-bound calls in a standard and consistent manner and enter the information into the system so that the EMD can dispatch the appropriate ambulance resource.