What are the industry trends that motivated Cisco to create the CCNA Voice concentration?
Today, organizations of all types are moving toward a single, IP-based network that carries data, voice, and video traffic. But VoIP and related applications have characteristics and issues that are distinctly different from those of data traffic. Understanding voice networking requires specialized knowledge and skills, a fact that many employers now recognize. Another important consideration is to meet the transition needs of organizations that currently operate traditional telecom environments. The move from analog TDM to digital VoIP technology systems continues to drive infrastructure improvements for organizations of all sizes and industries. Up to 80 percent of global companies are evaluating IP telephony solutions. These companies are seeking the productivity, cost, and end-user feature benefits that come with using the network as the platform for VoIP. 2. What do employers say about their needs for people with this type of knowledge and skill? According to a Forrester Consultin
