What are the HSE Management Standards for work-related stress?
The Management Standards define the characteristics, or culture, of an organisation where the risks from work-related stress are being effectively managed and controlled. The Standards cover six key areas of work design that, if not properly managed, are associated with poor health and well-being, lower productivity and increased sickness absence. In other words, the six Management Standards cover the primary sources of stress at work. These are: • Demands – this includes issues such as workload, work patterns and the work environment. • Control – how much say the person has in the way they do their work. • Support – this includes the encouragement, sponsorship and resources provided by the organisation, line management and colleagues. • Relationships – this includes promoting positive working to avoid conflict and dealing with unacceptable behaviour. • Role – whether people understand their role within the organisation and whether the organisation ensures that they do not have conflic
