What are the hours of operation of the customer service centers?
If I am outside the United States, how do I activate my installation by using the telephone? Why are the installation and confirmation IDs so long when I activate by telephoning a customer service representative? Does MPA make it more difficult for customers to install and use products? MPA is designed to be easy for customers who acquire valid product licenses. Customers have the choice of activating over the Internet or by using the telephone. Customers can also delay activation for several uses of the product until a time that is convenient for them to activate the product. Customers who obtain product copies that are not valid will find that MPA makes their use of that product more difficult. Millions of customers have used MPA to date with little or no difficulty. Are customers notified that they have to activate? Yes. Customers are notified of the activation requirement on the box if they purchase a retail version of the product. Additionally, for programs such as Word, customers
