What are the hours of operation for webcasting solutions at Live Stream Pro? What should I do in case my particular event takes place at a time other than your regular operating hours?
We have to say this, due to the limited resources that we have at Live Stream Pro, we offer webcasting and live streaming solutions to our clients on a “first come first serve” basis. But you can be assured of the fact that we pre-schedule our webcast solutions to a long span of a full year in advance. The Live Stream Pro webcasting solutions are available to the global clients five days a week, from Monday to Friday from 7:00 am to 5:00 pm EST. In case you are looking for some particular webcasting solutions that fall outside our working hours, we will be only able to cater you with our services depending upon the available capacity and the available amount of resources. For all solution requirements after working hours, you need to submit your request to the Live Stream Pro at least 15 working days before the event. For all other queries and information you need, please take a look at our Policy and Procedure section.
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