What are the high level steps to operationalize an IT strategy?
The short answer is: – Find a communicator that can talk to both your IT Teams and the business users or customers of that department. This will help IT explain to the business, what impacts the changes will have on the company or bottom line in terms that don’t require a degree in Computer Science. This same person has to be able to communicate with your IT team in a way that they understand the value and impact of each step in your IT strategy. – Attache a measurable goal to each of the projects that both your business side and IT side can try to achieve. Not making something simpler or faster, but actually tie it to a number that will be added to the bottom line through more sales or cost avoidance. This might take before and after time studies, evaluation of up time and the impact that has on the bottom line. In many cases, saved time might not result in actual savings unless it removes head count. For example, making an application run faster in the retail setting doesn’t add mone
