What are the guidelines I should follow when another persons insurance company calls me to discuss my injuries?
Upon notifying others that you’ve been hurt in an accident and intend to file an injury claim, you may receive phone calls from one (or more) insurance companies that want to speak to you about what happened. During these initial discussions — which will most likely take place before you file your claim for compensation (called a “demand letter”) — you should abide by the following principles: • Remain calm and polite • Identify the person you’re speaking with, the company he or she represents and the person who is insured • Give limited personal information (your name, address and phone number is sufficient) • Do not give details about the accident or your injuries • Avoid any push to settle your claim immediately • Set limits on further phone contact, and • Take notes about any important information you obtained during the phone call, as well as any information you gave to, or requests you made of the insurance adjuster. Remembering these important rues will help you maintain your
Related Questions
- Why won the insurance company for the person or company who caused my injuries automatically pay my medical bills as they occur?
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- Why won’t the insurance company for the person or company who caused my injuries automatically pay my medical bills as they occur?
