What are the guest reservation slips?
The guest reservation slip is a booking summary (excluding rate/commission information) that the travel agent may pass on to the guest. The slip includes: • Travel agent address/contact details and space for a travel agent stamp • Guest name • Hotel details • Booking details (arrival/departure date, room and rate details, meal plan and reference number) • Booking terms and conditions • When are e-confirmations issued in the booking process? The confirmations will be issued instantly after the completion of a booking*. Confirmations can be retrieved immediately on www.UtellAgent.com after a booking is made, or our reservation agents can email or fax the confirmation direct to the travel agent. Reservation confirmations delivered via our automated system to a registered email address or fax number will take no more than two hours to arrive. *If a credit/debit card Paytell payment has been requested, the confirmation will be placed on hold until our accounts department has successfully pr
