What are the goals of LibQUAL+®?
The goals of the LibQUAL+® project include: • • Foster a culture of excellence in providing library service • • Help libraries better understand user perceptions of library service quality • • Collect and interpret library user feedback systematically over time • • Provide libraries with comparable assessment information from peer institutions • • Identify best practices in library service • • Enhance library staff members’ analytical skills for interpreting and acting on data
