What Are the General Ordering Procedures and Policies?
Once you submit your Order Form, the following steps will apply: • We will review the Order Form for completeness and to determine if we have any questions regarding the information you have provided us. • If the Order Form is not complete, or if we have any questions regarding the information provided, we will contact you in order to confirm and finalize your order. • Once the information you have provided has been confirmed and the Order Form has been finalized, and we have received full payment, we will provide you with an “Order Confirmation” by e-mail or by fax, as requested by you. • Your order will not be considered complete, and production of your order will not begin, until you have received an “Order Confirmation” from Ketubahtree.com. Our goal is to process every order as soon as possible. The timing of our processing of your order (and therefore your receipt of an Order Confirmation), however, depends on a number of factors, including the date of your wedding, the wedding d