What Are The Functions Of Commercial Correspondence In Business?
A business letter concludes a transaction, its helps in buying and selling and it will gain credits. It will create helpfulness among the customers; it will clear confusion, if any between the buyers and sellers. It will adjust complaints. It helps to support business. Incoming letters and copies of outgoing letters serve as a suggestion in the day to day business; Copies of letters are good as documentary evidence in case of disputes between parties. A good sales letter will create salesmanship. The reputation of a firm, to a sure amount, depends upon the quality of the outgoing correspondence. Trade and business are very complicated affairs nowadays, not limited to a slight area, but spreading to national and international levels. This fast development of trade owes to a great extent the speed of transport and communication. It will not be a hyperbole to say that the world’s trade is now carried on chiefly by means of letters which serve as the medium for all business transactions. A
