What are the four elements necessary for successful communication?
Explain verbal and nonverbal communication. Define active listening. What are three barriers to good communication? List factors affecting communication with residents who are impaired. Explain interpersonal skills. ADDITIONAL DEFINITIONS: Barrier anything that hinders or blocks Culture values, beliefs and customs passed on from generation to generation by a group of people Impairment diminished function Sign language a method of communication using hand signals usually used to communicate with the deaf Cognitively Impaired diminished mental capacity for awareness and ability to make correct judgements TOPIC 5: INFECTION CONTROL • Infection Control means preventing the spread of microorganisms by following certain practices and procedures. Microorganisms: • Compose the largest population of life forms on earth. • Are everywhere water, air, soil, plants, animals, minerals, humans. • Cannot be seen with the naked eye. • May be harmful harmful microorganisms that may cause infection are c