What are the flow rates of the shower heads?
2.5 gallons per minute for standard hand showers and shower heads and 1.75 – 2.5 gallons per minute (depending on model) for showers with Fluidics Spray Technology (Green Design). 4. Water is not coming out of the hand shower, it is spraying back from where the hose connects to the hand shower—why? The hose is on backward. Disconnect the hose and turn it around and reconnect. 5. How does the lifetime warranty work? Keep your receipt and the model number. If you have a problem with the product call us for a replacement and in some instances we may ask for it to be returned to be inspected. 6. There were two washers in the package—where do these go? One washer goes into each connection of the hose. 7. Can I order directly from Alsons? Alsons Corporation is a manufacturer and cannot sell directly to consumers. Dealers in your area would be able to help. E-mail info@alsons.com or call 800-421-0001 for location of your nearest dealers. 8. What other companies do your finishes match? Our fin