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What are the first trouble-shooting steps if I have a problem with a product?

April 26, 2017problem Product shooting steps

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What are the first trouble-shooting steps if I have a problem with a product?

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• Check to be sure you have latest firmware and software update. We are continually improving our products and these updates are posted to the website. Product updates can be downloaded here. Ensure you have a fresh set of fully charged batteries correctly installed in your product (if it is battery-powered). Read the product manual to ensure you are using the product correctly. Product manuals and installation guides can be downloaded here.