What are the fines and are there any safe harbors?
The fine for calling someone whose name appears on the Do-Not-Call Registry is up to $11,000 per call by the federal government, $500 for a lawsuit by a state attorney general or a consumer. There is a “safe harbor” for inadvertent mistakes. To meet the safe harbor, the entity making the call must demonstrate that: · It has written procedures to comply with the do not call requirements · It trains its personnel in those procedures · It monitors and enforces compliance with these procedures · It maintain a company specific list of telephone numbers that it may not call · It accesses the national registry no more than three months prior to calling any consumer and maintains records documenting this process · Any call made in violation of the do not call rules was the result of an error Source: This FAQ was prepared by the NAR Legal Affairs Department. For additional information about the National Do-Not-Call Registry and other legal issues, visit the Letter of the Law, NAR’s online legal
