What are the facilities am I entitled in case of delay or cancellation of flight ?
In case the flight is delayed for more than one hour or cancelled due to technical reasons . Indian Airlines provides the following facilities to the passengers ; Full refund if desired by a passenger • Alternate arrangement are made to take the passengers to destination either by air or other modes of transport subject to availability. • Involuntary rerouting through circuitous route and / or up-gradation to a higher class, subject to availability of seat . • Complimentary service of beverages, snacks or deals depending upon the timings • Personal messages of the passengers are sent to their destination using Indian Airlines communication channels .
